C14A7: owner reports and bulletins

Chassis. We haven't written the explanation for this code yet. Below is what owners and manufacturers have filed with NHTSA.

Got C14A7 on your scanner? Tell the mechanic your year, make, model and any symptoms and you'll get the likely cause and what to check first. Ask about this code.

What owners report to NHTSA

81 complaints filed with NHTSA mention C14A7, 81 of them since 2015, across 1 different models. The component owners most often filed it under: power train.

Most-reported models

VehicleComplaintsModel years reported
JEEP CHEROKEE812014, 2016, 2017, 2019, 2020

Manufacturer service bulletins that name C14A7

4 technical service bulletins and manufacturer communications filed with NHTSA mention C14A7, from 2 makes. A bulletin means the manufacturer has documented a known cause or a fix procedure for that model. Examples:

  • CHRYSLER PACIFICA (2020, 2021, 2022, 2023), bulletin 11011799: Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement …
  • JEEP CHEROKEE (2014, 2015, 2016, 2017), bulletin 10247452: Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

Sources: NHTSA Office of Defects Investigation complaint database and manufacturer communications file, snapshots September 2026. A complaint or bulletin that mentions a code is a report about that vehicle, not a statement that the code has one cause.